Scripting Alert, Info, and Error Messages

[svizcaino]

Hi!

i was wondering if someone can help me to understand better what is the difference between gs.addMessage and gs.alert??

I want to use the gs.addMessage for the users, and the gs.alert for the admins.

Can i get a simply example to better understanding?

Thanks and Regards!

-Sergio V.

[Chuck Tomasi]

Hi Sergio,

I don't see any reference to gs.alert(). I don't believe it is a supported GlideSystem method. Where did you see it used?

As for gs.addInfoMessage(), that's going to display a banner message at the top of the screen when called from a server side script.

https://developer.servicenow.com/app.do#!/api_doc?v=jakarta&id=r_GS-addInfoMessage_O

[Dave Smith1]

I want to use the gs.addMessage for the users, and the gs.alert for the admins.

Can i get a simply example to better understanding?

You probably want to use gs.addInfoMessage() and gs.addErrorMessage() to display messages to the user (there's also g_form.showFieldMsg() and g_form.showErrBox() methods)

Not sure about "for the admins", but for developers consider gs.info(), gs.warn(), gs.error() and gs.log().

[divya mishra]

Hey Sergio,

Here we go:

gs.addInfoMessage - gs is nothing but the GlideSystem. In order to show the server-side messages we generally use gs.addInfoMessage.

e.g.

var gr = new GlideRecord("incident");

gr.addQuery("Active",true);

gr.query();

if(gr.next()){

gs.addInfoMessage("I am used in the server-side");

}

gs.alert- basically doesnot exist where as we simply use alert() which is generally used in the simple javascript blocks in the client/browser end.

                    e.g

if(g_user.hasRole("itil')){

alert("Hey now you know the difference :)");

}

post me your feedback

Please Hit ✅Correct, ��Helpful, or ��Like depending on the impact of the response

Have a lovely day ahead

Regards,

Divya Mishra

[Anish Reghu]

Is the message displayed on an alert stored somewhere like a log entry in ServiceNow to later refer to which table and what was the message in the alert?

Regards,

Anish