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3 weeks ago
Hi Community,
I noticed an issue with one of the SC tasks. The task was correctly assigned to a user from the appropriate assignment group. However, another user (User Y) changed the task state from Open to Closed Complete.
To investigate, I impersonated User Y and verified that they do not have access to the sc_task table. This raises the question: how was this update possible?
Could someone please help me understand the reason behind this behavior
Regards,
Tulasi.
Solved! Go to Solution.
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3 weeks ago
Hello @tulasi8 ,
May I know how are confirming that Y user has closed the Task, from the logs or the Y user accepted that he is the one who closed the task ?
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3 weeks ago
That Y user is not even part of the assignment group also
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3 weeks ago
Hello @tulasi8 ,
May I know how are confirming that Y user has closed the Task, from the logs or the Y user accepted that he is the one who closed the task ?
