Search functionality not working in employee center for end users

[KamireddyMV]

Search functionality not working in Employee center for end users,but working for meas i am a admin, but while checking with imporsenationg with users profile getting the below error.

[Ankur Bawiskar]

@KamireddyMV 

check link(s) below

Employee Center Search troubleshooting guide 

No results returned by search in ESC 

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[Tanushree Maiti]

Hi @KamireddyMV 

From this post :  Service Portal Search Stops Work for Non-Admins in Zurich 

Try Following solution:

"

Create a new ACL with these values:

1. Type: Record
2. Operation: Read
3. Name: sp_search_source
   
   

Set Security Attribute Condition

1. Condition Type: Existing
2. Security Attribute: UserIsAuthenticated
3. Leave Roles Empty: Do not add any roles. The security attribute will handle access.
4. Leave Script Empty: You don’t need a script if you're using the security attribute.

Save the ACL

Disable the Old ACL

1. Find the original READ ACL on sp_search_source.
2. Set Active = false.

Test the Change

1. Impersonate a non-admin user.
2. Run a search in the Service Portal.
3. Confirm that results appear.

"