Security prevents writing to this field when updating Request for field

Ryan38
Tera Contributor

Hi guys,

I have an issue where I'm unable to update/change requested for field.find_real_file.png

find_real_file.png

I wonder how I can fix that?

1 ACCEPTED SOLUTION

Thanks for the update Ryan. Let me know if that answered your question. If so, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list. 

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The requested for field is not allow to update/change after a record is made. Im not sure how I can find which ACL blocks it.

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Ryan,

Please make sure you have write access to the field. Please refer below links for more info on ACL Debugger.

https://docs.servicenow.com/bundle/paris-platform-administration/page/administer/contextual-security...

This is what it shows me.

find_real_file.png

Ryan38
Tera Contributor

I think it might be because of this one but not sure why I can't change it.

find_real_file.png

You need to elevate security permission to modify this. This is assuming you have a security_admin role assigned. Details here.