Select one checkbox only on an Order guide

mallikabhupathi
Tera Expert

‎07-19-2023 11:42 AM - edited ‎07-19-2023 02:30 PM

All,

 

I have a requirement where I can let the user only select Workstation or Domain Managed Laptop on an Order Guide. A user should be able to choose a Wired VoIP Phone but when the user tries to select both Workstation and Domain Managed Laptop an alert needs to pop up stating the user not to select both.



mallikabhupathi_0-1689802198564.png

 

 

Any help will be appreciated.

 

Thanks,

Mallika

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Community Alums
Not applicable

‎07-19-2023 09:18 PM

Hi @mallikabhupathi ,

 

You can use "Rule Base related list" in your respective order Guide.

Please refer to this KB for reference: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0621749

 

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mallikabhupathi
Tera Expert
In response to Community Alums

‎07-20-2023 07:37 AM

Hi @Community Alums ,

 

I have already created the rule base for these conditions. I however only want to show either/or Workstation or DML on the Order guide.

 

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