@varma2
is that table "pm_project" audited?
If yes then you can use advanced notification condition and use script, I assume your notification is on pm_project table
1) query sys_audit table and see when was the last update to Percent complete
2) in the same advanced notification condition script, query status report table for this Project and see if any record was created or not in last 7 days
based on that set answer=true to send email
something like this but please enhance
var projectId = current.sys_id;
var sevenDaysAgo = new GlideDateTime();
sevenDaysAgo.addDaysUTC(-7); // Get the date 7 days ago
// Check if "Percent Complete" was updated in the last 7 days
var percentCompleteUpdated = false;
var auditGR = new GlideRecord('sys_audit');
auditGR.addQuery('tablename', 'pm_project'); // Table name
auditGR.addQuery('fieldname', 'percent_complete'); // Field name
auditGR.addQuery('documentkey', projectId); // Project sys_id
auditGR.addQuery('sys_created_on', '>=', sevenDaysAgo); // Changes within last 7 days
auditGR.query();
if (auditGR.hasNext()) {
percentCompleteUpdated = true; // Found an update for "Percent Complete"
}
// Check if a status report was submitted in the last 7 days
var statusReportSubmitted = false;
var statusReportGR = new GlideRecord('project_status');
statusReportGR.addQuery('project', projectId); // Filter by current project
statusReportGR.addQuery('sys_created_on', '>=', sevenDaysAgo); // Submitted within last 7 days
statusReportGR.query();
if (statusReportGR.hasNext()) {
statusReportSubmitted = true; // Found a status report submission
}
// Trigger notification if both conditions are not met
if (!percentCompleteUpdated && !statusReportSubmitted) {
answer = true;
} else {
answer = false;
}
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
