send email in a script

[youchan]

In the workflow, I have a "run script" activity. In this, I got an array of emails, managers, and groups. (ie, groups[0] is name of groupA, managers[0] is the name of the manger for groupA, and emails[0] is the email address for the group manager of A). Note that the all 3 arrays have the same length. I also have a user variable, which remains unchanged throughout the workflow.

Now, i want to send am email to each element in the arrays. Something like

for (var i = 0; i < emails.length; i++){

//send email to $emails[i] that says "Hello $managers[i], the user $User_Variable has been added to your group $groups[i]."

}

I don't know how I can achieve this.

I googled this problem and I think event queue is something I can use? But I have no idea how to use event queue.

Any insight is appreciated, thank you.

[Bryan Tay3 · Accepted solution]

hi Youchan,

u can try this

for (var i = 0; i < emails.length; i++){

//send email to $emails[i] that says "Hello $managers[i], the user $User_Variable has been added to your group $groups[i]."

  var mail = new GlideEmailOutbound();  

  mail.addRecipient($emails[i]);  

  mail.setSubject('Add user Notification');  

  mail.setBody('Hello $managers[i], the user $User_Variable has been added to your group $groups[i].');

  mail.save();

}

You might want to manipulate the variable in the email body like 'Hello ' + managers[i] etc...

Hope this helps.

[youchan]

thank you this is definitely on the right track / what i was looking for!

I found this right before coming across your response, but i think they are similar - and what i wanted.

var emailNotification = new GlideRecord('sys_email');

emailNotification.type = 'send-ready';

emailNotification.subject = 'Email subject';

emailNotification.body = 'Email body';

emailNotification.recipients = email-adress1 + ',' + email-address2;

emailNotification.insert();

[Justin Abbott]

I would use a combination of the following articles to build an email notification that is triggered by an event.

Events and Email Notification - ServiceNow Wiki

http://wiki.servicenow.com/index.php?title=Email_Notifications#gsc.tab=0