Sending and receiving emails

User_267
Tera Contributor

Can we send and receive emails in personal developer instance?

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @User_267 

 

Ootb Inbound outbound email are restricted so you can't send.

 

But there is Workaround,  post written by vipin Mathew you can follow that, but onky problem is that will bring your all Gmail emails in pdi which is again not good.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Dr Atul G- LNG
Tera Patron
Tera Patron

@User_267 

 

https://www.servicenow.com/community/developer-forum/solution-how-to-configure-email-account-in-serv...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Yes you can send email. You only have to configure your own SMTP account (= verified = tested = works!). A  bit similar like how you would configure SMTP for your mobile, or outlook, etcetera. Works fine.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Harish Bainsla
Tera Sage
Tera Sage

Hi go through below video for better understanding

https://youtu.be/bAxanOHjU54?si=WzSc86H_Cz-sRj4U

 

This video explains how you can enable sending and receiving of emails in your PDI which is disabled by servicenow.