Server Commissioning

[david_walters]

Does anyone have any great examples of presenting end users with a form to complete for them to request a new server? Seems quite clunky and long winded to build something, so looking for ideas.

[Victor Ruiz]

This form is tied to our change request table and it creates the CI after the change is approved so it is somewhat of a monster in the background meaning we have lots of BR's and UI Policies that process it.   The easy method would be the record producer with some of the fields shown above and assigning the task to a particular group.

[david_walters]

Thanks. Building the record producer is so time consuming, is there a better way to do this? Some kind of GUI for the layout and field creation?

I've created the record producer now, which creates an incident, but the end user does not see the data they entered in the record producer. How do you make that visible?

[Victor Ruiz]

Hi David.....I have included a sample of my record producer which creates a change request.   You will have to map your fields in order to populate your producing form, the first line in the code is your best example, current.requested_by is the field on the new created record and producer.requested_by is the information coming from your record producer.

[Victor Ruiz]

A simple record producer should do the job.