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Resolved! How to make label variable type to look bold in service portal?

Hi all,   we got a requirement to make label variable type as bold in service portal for a catalog item variable. I tried this by using a catalog client script. It is working fine in native view. If i open that catalog item request form in service po...

Balaram7 by Kilo Sage
  • 6936 Views
  • 13 replies
  • 3 helpfuls

Article invisible in Knowledge base when Workflow changed

Hello everyone,When the article state changes from Published to Draft / Review the previous version gets vanished from Knowledge Base. When the article is made to draft, the old version should be available to user until the new version gets updated.P...

How to call related list in report

Hi,  I was creating a report using the sc_request_metric table, where I need to display details from the sc_task table, which are available only in the related list of that record. I mean, each request has corresponding child records (request tasks) ...

niksnow by Tera Contributor
  • 979 Views
  • 11 replies
  • 0 helpfuls

Sync All created users from the past week to lower instance

Hi, I have a requirement where i need to sync newly created users together with their roles/groups from the past week (7 days) to lower instance, As of now i am thinking of a scheduled flow using ebonding to achieve the requirement so that it can be ...

Cent by Tera Contributor
  • 550 Views
  • 4 replies
  • 0 helpfuls

Resolved! client script is not working in the catalog item

Hi All,  user should not select thedate  before 90 days from the current date for example : today date is 15 oct 2025 than user should not select before 17 july or 16 july but he can select 10 aug 1 sept or future date also . this script is not worki...

chandan2212 by Tera Contributor
  • 656 Views
  • 3 replies
  • 3 helpfuls