Service Catalog reference variable shows sysID and not the value

rachelconstanti
Mega Sage

I am building a catalog item that has a custom table which need a transform map to be populated.

The issue is am having is when I select a value on the catalog item, it populates with the 'created' and not the value.

rachelconstanti_0-1770043966636.png

 

 

rachelconstanti_2-1770043992057.png

How do I get the controlled area value to display on the form and not the created?

 

Thank you in advance,

Rachel

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@rachelconstanti 

in your Custom table set Controlled Area field as Display=True at dictionary level

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

3 REPLIES 3

PoonkodiS
Mega Sage

Hi @rachelconstanti 

what is the type of the field 

 

-Poonkodi

Ankur Bawiskar
Tera Patron

@rachelconstanti 

in your Custom table set Controlled Area field as Display=True at dictionary level

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

dsubbareddy
Tera Contributor

@rachelconstanti 

Please make the Dispaly value to true in the dictionary of Controlled Area Type field to make it visible when you select.

Please mark this as helpful.
Thank you!