Service Catalog Request baseline workflows missing

[Katie A]

Hello, I am beginning to build the my first project that involves the Service Catalog sc_request and sc_request_item tables.

I have noticed that in our instance, we don't have the baseline workflows "Service Catalog Request" or "Service Catalog Item Request" or "Service Task Processing".

Would I be looking in the wrong place or am I missing something obvious?

Thank you!

[JusCuz]

You can probably go to a demo instance to see what they are like and copy them into your own instance if you need to.

[Katie A]

Yeah I've got a demo instance that I've been looking in and those workflows are there. They are missing from my instance. I was wondering if anyone had the same issue and was hoping I wouldn't have to recreate them.

I may fall back on that if necessary. Thanks for the response.

[johanneshovda]

I have the same issue. It seems like the entire Software Catalog is "randomly" gone when requesting a wipe or zboot of the instance.

I have had this happen now several times.

The fix (if you have a demo) is just to reset the instance again, and hope that it is included this time....