Activate a new language

Ane Bang
Kilo Contributor

Hi

I'm working on translating some of the Request module. I have followed all the articles in the ServiceNow wiki, but I can't see how to activate a new language - a language I create myself.

The wiki just ends with 'click submit'...

How do I activate it? The preinstalled languages are activated through a plugin, but my new language does not have a plugin.

Thank you in advance for your help

Best regards

Ane

7 REPLIES 7

Ane Bang
Kilo Contributor

Apparently after creating the new language, then when creating the new choice record, it should be filled out as followed:


(in this case, I'm creating Danish as the new language)



Table = sys_user
Element = preferred_language
Language = en
Value = da
Label = Danish




So the language field should still be 'en' ....


I had previously set it to 'da', since that was the logical choice for me


Julian Hoch
ServiceNow Employee
ServiceNow Employee

You will usually need several entries in the sys_choice field, since the language name will be different depending on the selected language.



Example: "English" in German is "Englisch" and "Inglés" in Spanish, so if you support these three languages, you will have three choice entries for each of them.


You are correct, that the name of the language is different depending on the selected language.


The two charater value will always be the same though.



My problem was to activate the new language alltogether. I had written da in language and also in value. I found out that the language always should be en.


I decided just use one label for the new language, the Danish word for danish(dansk).


Hi Ane Bang,



I am also facing the same issue how to activate new language which we created.



Are you able to fix this issue? Please let me know...