Service Now API endpoint should accept the callbackURL parameter

[Renu9]

Hi All,

I m having a requirement where Service Now API endpoint should accept the callbackURL parameter and use that when state changes on change request.

Could anyone please help me with the steps how ServiceNow API endpoint to accept the callback URL.

I am using a REST message here. The callback URL would be dynamic for each change request.

Service Now API endpoint should accept the callbackURL parameter

@Ankur Bawiskar  could you please guide here

[Ankur Bawiskar]

@Renu9 

you can use variable substitution and set it dynamically

what did you start with and where are you stuck?

[Renu9]

Hi @Ankur Bawiskar ,

These are the variable substitutions . I need to pass sys ID of change request, state and change request number to the call back URL whenever state changes

The end point which I have put should be a dynamic one for each change request. The token, project number and feature would be unique for change requests.

https://gitlab.devops.prdroot.net/api/v4/projects/6167/trigger/pipeline?token=glptt-888af59d82e2e08e...

So when state changes in ServiceNow for a CR, it needs to POST to the callbackURL with the current status of the CR.

Whenever a state changes need to pass the above 3 values to this callback URL end point

Please suggest me how can I provide a dynamic URL 

[harry24]

have you got solution on this ?

[Renu9]

HI @Ankur Bawiskar , Could you please help with the dynamic script of calling rest message end point .

I have also shared the steps that I tried and where I'm struck..kindly guide