Hello,
I'm trying to hide/remove the impact section in the incident record.
I've followed the path SOW Configurations > Incident Management > Incident record > Impact > Configure.
It launches the form builder. From there I see all sections. I've tried to delete the "Business impact" section.
I've changed the application scope and clicked on the trash. The section disappeared without error message but came but a couple second later.
Questions:
1) Is this the correct way to hide this section? Would it be better to only hide it for certain users?
2) If it is the correct way, how to to it?
Thank you
Jean-Luc
