Service Operations Workspace | Allow users to select any Dashboards in the workspace

PatriciaManteig
Tera Contributor
Hi everyone,

Is it possible to enable users in SOW to select any dashboard they would like to view, and not only the Overview or the IT Agent Dashboard?
Does anyone know if this is feasible?
This would allow users to perform everything within SOW without needing to navigate outside the workspace.

PatriciaManteig_1-1769769824345.png

 

Thanks in advance!
Patricia

1 ACCEPTED SOLUTION

AndersBGS
Tera Patron

Hi @PatriciaManteig ,

 

Yep, you need to go into platform analytics and make the dashboard available for the workspace:

AndersBGS_1-1769797454269.png

 

click on edit --> the "i" in the top --> type in "service operation workspace". --> save.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

1 REPLY 1

AndersBGS
Tera Patron

Hi @PatriciaManteig ,

 

Yep, you need to go into platform analytics and make the dashboard available for the workspace:

AndersBGS_1-1769797454269.png

 

click on edit --> the "i" in the top --> type in "service operation workspace". --> save.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/