Anybody notice a significant (1 line) new feature in the Service Operations Workspace ITSM Applications release notes for Version 8.6.0 - April 2026 (you need to be on at least Zurich Patch 8):
https://www.servicenow.com/docs/r/store-release-notes/store-rn-itsm-service-ops-workspace-apps.html
Agents can now add comments for catalog task records out-of-the-box
A not so insignificant change. I can't find any documentation on it either except for the mention in the release notes and I can't see any configuration options for it either. Just seems strange to slip it in almost unnoticed.
Personally I find the new documentation site difficult to navigate so it maybe it's detailed somewhere else in there.
