User Activity
Anybody notice a significant (1 line) new feature in the Service Operations Workspace ITSM Applications release notes for Version 8.6.0 - April 2026 (you need to be on at least Zurich Patch 8):https://www.servicenow.com/docs/r/store-release-notes/sto...
Is there a way to embed Font Awesome Icons in a HTML based Knowledge Base Article pleaseI've tried adding code like<i class="fas fa-info-circle"></i> This is an info icon.but it gets removed.
03-10-2025
After installing DPR, I found it difficult to know what Roles to assign to what Personas. The documentation mentions Personas in https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/product/digital-product-release/concept/dpr-expl...
02-27-2025
I'm new to DPR and DPM and am trying to understand, is there a relationship between the two if I was implementing both of these. Cheers,Thomas
Does anybody use a remote desktop solution that integrates with SOW be that at a Incident or Request Item level. Lots of solution seem to show integrations with Classic UI but not with SOW.Thanks,Thomas
