Service Owner Workspace future deprecation

Mike Rae
Kilo Guru

On the Service Owner Workspace page for San Diego it now says that:

"Note: Starting with the San Diego release, Service Owner Workspace is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base." 

We were looking at implementing this for our Service Owners. Does anyone know what ServiceNow is replacing the functionality with? 

1 ACCEPTED SOLUTION

stevesmith
Giga Sage
It's changing to Digital Portfolio Management. https://docs.servicenow.com/bundle/sandiego-it-service-management/page/product/digital-portfolio-management/concept/dpm-explore.html

View solution in original post

2 REPLIES 2

stevesmith
Giga Sage
It's changing to Digital Portfolio Management. https://docs.servicenow.com/bundle/sandiego-it-service-management/page/product/digital-portfolio-management/concept/dpm-explore.html

Yes, DPM is the replacement and is a store app available at this link