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How to fetch UI Page data in ATF(Automated Test Framework)?

Hi, I just want to know how will I fetch UI Page data (Date field value)  in Automated Test Framework (ATF) . As I have to validate the data. I  have searched it for almost every possible way but not getting any solution regarding the same. Kindly do...

yasho by Kilo Contributor
  • 1965 Views
  • 2 replies
  • 0 helpfuls

Active flag update

When RITM state is set to 'Closed Rejected' or 'Close with no action' in active field value is set to true however post close rejected or close with no action, active flag should be set as false. Created business rule to override the value however un...

Setting up notification for inactive incidents

Hi guys, Trying to set up the notification for the incident inactive for 3 days. Below are settings under the inactive notification. Also try to setup via inactive monitors but doesn't work.  Any suggestions would much be appreciated.

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Ryan38 by Tera Contributor
  • 3593 Views
  • 8 replies
  • 0 helpfuls

Resolved! Need help with SC Task email notifications

I am trying to update the email notification "Email assigned to group (sc_task). All fields are populated except for the "employee_name" which I'm trying to pull from the variables on the SCTASK itself.   This is what the body looks like:      ${mail...

Joe Taylor by Giga Guru
  • 2641 Views
  • 7 replies
  • 3 helpfuls

Resolved! Asset management through barcode

Hi Friends,Good Day !Has anyone implemented QR/Barcode scanning for hardware asset management in ServiceNow without using any application ?Thank you,Rishi

rishi4200 by Giga Expert
  • 5147 Views
  • 9 replies
  • 2 helpfuls

Resolved! how to republish the retried KB artciles

Hi All, This is regarding the knowledge articles that I want to republish the retried articles. I have tried the way suggested on community that I have a created a UI action named as publish that is only for articles that are retried using below scri...

utkarsh6 by Giga Contributor
  • 3170 Views
  • 15 replies
  • 2 helpfuls

CMDB Integration between two SN instances

Hi All,I have a requirement to integrate between two servicenow instances. One instance is having a CMDB data and other one is empty. So there will be two things here to complete;1) One time sync of CMDB data:   We may need to bring in the CMDB data ...

Geeky by Kilo Guru
  • 3082 Views
  • 10 replies
  • 0 helpfuls

Help with Inbound Email Action script

We have an Inbound Action set to take information from an incoming email (from a form) that is forwarded into ServiceNow. There is a script in the inbound action that does lots of different things. One of the things it does is searches for a known us...

How to call Script Include using Jelly Script ?

<?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"><g:ui_reference name="active=true" id="name" table="sys_user_group"/> <g2:evaluate> var out= new SurveyUtilities().getSu...

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Chandra51 by Tera Contributor
  • 1896 Views
  • 6 replies
  • 0 helpfuls

Resolved! Transform Script to show active/inactive users.

Hello, I have a transform script on a table transform map that I want to go through all the users, initially set to inactive, and then set to active to make sure that only active users are in the User table everytime the User list is loaded from exte...

Andrew112 by Mega Guru
  • 2440 Views
  • 13 replies
  • 0 helpfuls

Resolved! Show field based on the selection in a List collector variable.

Hello All, I have requirement to make fields visible based the selection in the list collector variable. List collector variable is populating from the 'file system' table. so if someone selects one option in the right bucket, then one field should b...

Aps3 by Kilo Contributor
  • 2171 Views
  • 5 replies
  • 1 helpfuls