Hello All, For one of the email notification configured in our instance, outbound email was not sent and sending was failed. with Error string 'Invalid Addresses' though I don't see any issue with email addresses. What can be the reason for this erro...
Hi, I have an Onsubmit client script that should check if for each rows, 1 variable: 'member_replacement' is not empty and all rows are filled in. How to achieve this? We are auto-populating the addtion of row and users need to update each row vari...
When i click on create release form context menu present on incident table, a Glidemodal pops up as seen below: As shown in yellow in the Glidemodal i need to click on submit button in the modal via a ATF test step...?How to achieve this? Any immedi...
Hi, In the application bar on the left-hand side, there is an option to view your history ( where you have recently been within the instance). An issue has come up and I need to be able to reset a users click history so they can no longer navigate b...
Hi All,We know that with the Istanbul , CAB Workbench is added that is for scheduling CAB meetings from ServiceNow itself.I have few doubt in that.-- There are some CAB related fields in Change request form like CAB Required, CAB Date , CAB Delegate ...
Hi guys, I'm a bit of a newbie with servicenow. I'm trying to get fields from the catalog item record automatically inserted in the service portal when the request is loaded. each catalog item record has a field called oladuration with values ranging...
Hi, We are using using below piece of code for reading excel attachment, its working for small attachments but not working for large attachment ( it seems more than 5mb). Global property attachment max size is set to 20mb. var parser = new sn_impex.G...
Hi all, I am very new to asset management, i got a requirement to create stock rules and the related notifications. There are 10 stockrooms in a place, and threshold value need to be set as 5 for every model. I need to know how notifications will t...
Hi, There is an OOB event named: workflow.notification which triggers a notification when the request is rejected. We have customized notifications for rejection and do not require the OOB one. I have checked from where this event is getting trigger...
Hi all, Please help how to pass the variables to Sctask from Order guide. We have same variable sets created on the catalog item and order guide. and checked the cascade variable as "true". Unable to view order guide variables on sc tasks. While in...
I am trying to create a workflow, The end user submits a form and depending on the value they choose in the form, the notification will send to a different group of recipients (see Workflow.jpg). The notification will also contain values of the varia...
What is the purpose of Child Schedule and Child Schedule Entry in a Maintenance schedule? We were guided by Service Now developers that an appropriate way of creating a Maintenance Schedule is in the following format: Maintenance Schedule > Child Sch...
Hi, I have two custom fields created on the Test Case form. Process Area and Description - Both are String type fields. These fields are getting truncated. Initially the length was 40 i made it 50000. When I copy paste from Excel sheet. Its perfect. ...
We have a record producer in our Service Poral called "Report an Issue". When the record is submitted in the portal, it creates the incident record with all the data elements that are required to trigger the SLA record. However, the SLA record is n...
Hello guys, Could you give me any idea, preferely an onLoad client script, which could hide the search field on a List collector? See screenshot. "No_filter" attribute is good to remove the filter, but I want to remove that search box also. Thanks! ...
