service Portal search issue
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-23-2023 07:21 AM
Hi,
When i am searching any catalog item name on service portal, if catalog item label name contains any special character
(ex : /), catalog item name : order phone/mobile, in search results the special character which is "/" , getting converted to some html entity(&#x..). This is the issue. How to get catalog item name in search results even it contains any special character.
Thanks in advance,
Ruby
0 REPLIES 0