Integrating Virtual Agent and Microsoft Teams to open Knowledge from Chat will lead to the default S

[Ereana]

After integrating Virtual Agent with Microsoft Teams, the knowledge URL returned in chat is the default SP screen...
Your Hub displays the custom portal.
However, if you search for knowledge in chat and open knowledge on an instance, you will see the default service portal. I want to solve this cause...

Chat  Tab↓

（default portal :(）

Your Hub Tab ↓ （custom portal:)）

[Viraj Hudlikar]

Hello @Ereana 

It seems this is a duplicate question asked by another user do check my response there.
Integrating Virtual Agent and Microsoft Teams to o... - ServiceNow Community

If my response has helped you, hit the helpful button, and if your concern is solved, do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[Ereana]

Hi @Viraj Hudlikar 
Sorry, I made the wrong account so I posted it on another account.
thank you! !