service Portal search issue

Gousia Syed1
Tera Contributor

Hi,

 

When i am searching any catalog item name on service portal, if catalog item label name contains any special character

(ex : /), catalog item name : order phone/mobile, in search results the special character which is "/" , getting converted to some html entity(&#x..). This is the issue. How to get catalog item name in search results even it contains any special character.

 

Thanks in advance,

Ruby

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