Servicenow & Test Case Management - is it possible?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-20-2014 12:28 AM
Hi, does anybody know if ServiceNow can be used for test case managment? Currently we are using JIRA to manage projects but I have been informed we may be replacing it with ServiceNow. I would like to import test cases into servicenow and ask users to execute their tests from their, like the JIRA functionality

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-20-2014 02:40 AM
Then the only option left is to creating a new tale called 'Test Cases'
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-20-2014 02:46 AM
Agreed, as I say I don't believe SNOW does this out of box, but it should be easy to develop.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-20-2014 02:17 AM
Hello,
Since the test cases are part of SDLC application in OOB. If you have different requirement and you dont want to use SDLC application. Than I would suggest create custom table called "Test Cases" by extending Task.
Let me know if you have any queries
Regards,
Solutioner
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-09-2014 04:55 AM
Hi Simon,
Just found out today that Oliver Schmitt has created a custom app for "UAT Testing" and it's available in ServiceNow Share. So, thank you Oliver!
This seems to work well for planning and performing tests. Maybe someday this will be an official plugin in ServiceNow.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-08-2015 06:00 AM
There is this new one also available in share: https://share.servicenow.com/app.do#/detailV2/b5d9893a2bb0b100bddaff70f8da155e/overview
I hope this helps