ServiceNow integration with Snow software

Service now11
Tera Contributor

Hi,

 

I'm currently working on integrating with Snow Software. I'm encountering difficulties with the guided setup for Snow, which consists of two parts:

  1. Snow for ServiceNow Catalog Integration Setup
  2. Snow for ServiceNow CMDB Integration Setup

I require comprehensive steps for completing the integration of Snow with our instance. If anyone has documentation or YouTube links related to this, your assistance would be greatly appreciated.

 

Thanks

 
Thanks.
1 ACCEPTED SOLUTION

@Service now11 

 

I think it is definitely worthy to start with. You can always seek support from the community whenever and wherever you get stuck.


Please mark this response as correct and helpful if it assisted you with your question.

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10 REPLIES 10

Amit Verma
Kilo Patron
Kilo Patron

Hi @Service now11 

 

Did you got a chance to read the official documentation from SNOW https://docs.snowsoftware.com/itsm-enhancer/en/UUID-491d95e0-8692-1f66-1a58-df3fd0c6b834.html

 

Thanks and Regards

Amit Verma


Please mark this response as correct and helpful if it assisted you with your question.

Service now11
Tera Contributor

Hi Amit,

 

I have gone through the document and the Guided setup.

  1. Is the document sufficient for configuring the integration of SNOW with ServiceNow instance?

  2. Is the guided setup also sufficient for configuring the integration?

Thanks.

@Service now11 

 

I think it is definitely worthy to start with. You can always seek support from the community whenever and wherever you get stuck.


Please mark this response as correct and helpful if it assisted you with your question.

Hi,

 

I have completed the integrations. The instance is receiving data from SNOW Software. The next tasks are testing as provided in the guided setup. Kindly suggest ideas on how to test. I have also started testing, but a few records are not found. Please suggest some ideas on how to solve this.