ServiceNow to ServiceNow Integration

sabasiddiqui777
Tera Contributor

‎09-05-2023 05:32 AM

Hello,

what do I put for PUT Url ,I'm trying to do update integration or can anyone can guide me for complete update integration.

 

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SwarnadeepNandy
Mega Sage

‎09-05-2023 06:38 AM

Hello @sabasiddiqui777,

 

You can use REST API Explorer - https://<your_instance>.service-now.com/now/nav/ui/classic/params/target/%24rest...

 

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Here you can find details about your URL schema from the explorer.

 

Kind Regards,

Swarnadeep Nandy

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sabasiddiqui777
Tera Contributor
In response to SwarnadeepNandy

‎09-05-2023 06:54 AM

hello, @SwarnadeepNandy 

This the error ,I'm getting after puting the endpoints for update integration

sabasiddiqui777_0-1693922006833.png

 

Kind Regards,

Saba Siddiqui

 

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SwarnadeepNandy
Mega Sage
In response to sabasiddiqui777

‎09-05-2023 12:06 PM

From the error I see, {sys_id} is not substituted with actual sys_id.
Check, if sys_id is mapped correctly.

For PUT operation you need to provide record sys_id.

Kind Regards,

Swarnadeep Nandy

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sabasiddiqui777
Tera Contributor
In response to SwarnadeepNandy

‎09-05-2023 11:22 PM

Hi @SwarnadeepNandy ,

If I put sys_id of particular incident then it is upadating. 

But I want  update integration for all incident dynamically.

 

Kind Regards,

Saba Siddiqui

 

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