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10-26-2025 07:57 AM
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10-26-2025 07:34 PM
HI @fairojashai ,
Wildcard characters can help you refine your ServiceNow search results. Wildcard searching is available in the Global Text Search, the Knowledge Base, the list view of any table, and in reference fields.
These are the available wildcards:
| *search-term -or – %searchterm% | Search for values that contain search-term. |
| %search-term | Search for values that end with search-term. |
| search-term% | Search for values that start with search-term. |
| =search-term | Search for values that equal search-term. |
| !*searchterm | Search for values that do not contain search-term. |
| !%searchterm | Search for values that do not end with search-term. |
| !=searchterm | Search for values that do not equal search-term. |
Also, Refer to this Video : https://www.youtube.com/watch?v=vGTFGbgjzwY
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.
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10-26-2025 10:04 PM
Hi @fairojashai ,
Please find wildcard details here - https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/search-adminis...
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025
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10-26-2025 07:34 PM
HI @fairojashai ,
Wildcard characters can help you refine your ServiceNow search results. Wildcard searching is available in the Global Text Search, the Knowledge Base, the list view of any table, and in reference fields.
These are the available wildcards:
| *search-term -or – %searchterm% | Search for values that contain search-term. |
| %search-term | Search for values that end with search-term. |
| search-term% | Search for values that start with search-term. |
| =search-term | Search for values that equal search-term. |
| !*searchterm | Search for values that do not contain search-term. |
| !%searchterm | Search for values that do not end with search-term. |
| !=searchterm | Search for values that do not equal search-term. |
Also, Refer to this Video : https://www.youtube.com/watch?v=vGTFGbgjzwY
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.
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3 weeks ago
Thank You for the reply.
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10-26-2025 10:04 PM
Hi @fairojashai ,
Please find wildcard details here - https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/search-adminis...
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025