Session Timeout

[Jason Stephens]

I am trying to use the "Session Timeout" glide property and it doesn't seem to be working properly. I set it to timeout after 60 minutes, and it appears to still be using the default of 30 minutes. I've actually had some users complain that it may be more like 10-15 minutes ( I also removed "Remember Me" from the login page, so they obviously notice when it times out since they have to log back in). Has anybody else ran into issues using this property?

[philreader]

Hi

Did anyone come back to you on this? We have the exact same problem.

[Jason Stephens]

We found out that we had other issues going on at the same time such as server-side connection issues. After some research, our users weren't getting "timed out" by SN, rather they were actually losing the connection. Once we talked to a few users who were a little more "technical" than average, we discovered this.

We had to work with SN for a day or so to get the issue resolved, but as far as I can remember everything worked fine once they resolved their issues.

I don't know if this helps, but it may be worth a shot to contact them and make sure it's not happening on the server side.

[youlanderca]

Hello,

I have set the properties of Remember to false.   How do I remove the Remember Me from login page.

[ruzbehv]

Hi Youlander,

The system property to change is glide.ui.forgetme.   Just set it to True to remove the "Remember Me" option.

- RV