Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Set the default value for reference filed

sivananda80
Tera Expert

Hi all,

I have felid(u_group_schedule).I need default value(24*5).This filed reference from cmn_schedule table.

Can u help me on that

Thank you

16 REPLIES 16

Murthy Ch
Giga Sage

Hi Siva,

Just provide the sys_id of that record in default value.

 

Thanks

Murthy

Thanks,
Murthy

Jan Cernocky
Tera Guru

Check the dictionary of the u_group_schedule and set the sys ID of 24*5 schedule in the default. 

Example for default value of caller on incident form

find_real_file.png

Hi jan,

Thank for reply using the sys_id ,But I am not getting result ,

Thank you.

Dan H
Tera Guru

Hi Siva,

Please do the following:

Right click on Schedule field referenced on your form and select configure dictionary:

 

find_real_file.png

 

Click on the Default Value tab and paste the sys id of the schedule record you want to set as default.

 

find_real_file.png