Hello, I am having requirement As an IT fulfiller I want to close an opened task in one click and to have my name automatically applied on "Assigned to" field if it is empty. Here the Assigned to should be filled in automatically when closing the sc_...
Hi I want to open my widget into new window using UI action rather than a pop -up . Can anyone help me to get this issue resolve.
Hi, I have a below requirement: Whenever we are creating a new record on [alm_hardware] table, Asset tag should automatically Populate. * Asset Tag population1)When the Asset is created manually or through bulk update, once the Asset details is submi...
Hi, I need pop message on catalog item like " Please refer to the links for standard firewall service request . Hence request cannot be submitted." and this not summitted.This page just stay same page and just pop the msg on the top of the page. Tha...
Hi Team, Not able to map the Record producer variable (Region and the type is select box) to the main table field called Region and this is on the table core_country. and the dictinory info for this fied is --- demand.company.u_country.u_region. Ple...
Good Afternoon, I am creating a new table form and record producer. I am wanting to know the best way to get a multi select field. The list takes too many clicks, is there a way to create a multi select drop down? Any assistance or KB articles a...
I've been struggling opening up two catalog items I created to users on the Service Portal with just the "snc_external" role. I've tried the following: 1) Updating the catalog item's Accessibility settings to users with the snc_external role. 2) Up...
Hello everyone I am using below script to copy additional comments from catalog task to requested item. (function executeRule(current, previous /*null when async*/) { var compare,task_comment2,task_comment,ritm_comment2,ritm_comment; task_comment =cu...
Good afternoon, Quick question; How to I remove the break/line in this page? Can't see any logical difference between index vs. sc_landing. See picture below (index first, sc_landing second); AAs you can see, there is a minor gap on the second pictur...
I am trying to remove delete option from actions on selected item in the list view i tried below option by creating an ui action but it is not working
Hi ServiceNow Experts, My requirement is to create a change task, when the change request short description contains "Planned Outage". I have written the below script. Can you please help me with this, as change task is not being triggered. createTa...
Hi,we've configured a scheduled sending of a report on the alm_hardware table (it is a multi-level pivot report), that is exported in PDF format. Then, we've set up a user in the "run as" field of the scheduled report, in order to let it run as a gen...
How to Auto Populate Employee number in catalog item
Hi We have requirement to enable variables to on request form Created formatter for sc_request table but it is not showing variable details on service request
Release management is installed in itsm release application. then cannot submit code to github now 。 instance ： https://mhcn.service-now.com/ this is prod env . this is test env , is ok
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