Resolved! is the Micro-certification useful for Job ??
i just wanted to know about the micro certification ?? it is useful for job point of view??
Forum Posts
Resolved! How to get second tuesday of every month for scheduling the report in servicenow
Hello Team, Can anyone help me on the below script. I have to create schedule a report for every month second Tuesday and second Wednesday but it's not working can anyone help me. var prefixes = ['First', 'Second', 'Third', 'Fourth', 'Fifth']; v...
Resolved! What is the max length of characters that a catalog item's description can display in the portal view
Hi All, Does anyone know what the max character length of the short description of a catalog item is when in the Portal? I don't mean the short description in the catalog item itself as that is set to 200, but just when looking at the catalog item in...
Read Content from PDF file
Hi Folks,I have a requirement to read the content from the PDF/Docx file. I succeed in reading content from the .txt file but couldn't find a way to read from PDF/Docx file. Can you guys help to find me, how I can move further on this?For your refere...
Is there a read only role for APM Buisness Applications?
We would like to allow staff to have 'read only' access to Business Applications. We have added a lot of useful information we would like staff to have access to; however, we do not want everyone to have access to edit this information. I have found ...
Resolved! How to Close Problem Record when only all related incidents closed
Hi, i want to close PRB when related incidents all closed, if even one incident is in Working Progress then PRB should not closed.should be close all incidents then after only close PRB.
Resolved! Incident - Resolution code
We're planning to enhance the resolution code for our Incident management. I wanted to see what kind of resolution codes you're using so that it helps you better on Incident trending and resource utilization. For ex: I am more thinking like hierarc...
On Hold Reason field is visible on is Popup view of Incident while this field is visible only when state =On Hold
Hi All, On Incident form 'On Hold Reason' is visible when State= On hold but on List Pop up view On Hold reason is visible no matter what is the state is. On List popup view, On hold reason should only visible when State= on hold. Please refer attach...
How to check the backup status of the production instance
How to check the backup status of the production instancePlease tell me about the following-How to check whether a backup of the production instance has been obtained-How to check how long last backup took I'm migrating a production instance, so I wa...
Does Approver role need a license
We are moving to the Orlando version very shortly. I have a question about the Approval process. Is a license necessary to approve request from the UI and email? It appears the OOB Approval widget has been updated to check for the "approver_user" r...
Resolved! New button to be visible to only few users, Bit Urgent
Hi everyone, In the Asset table, i have a location field (reference type) and once we clicks that field, it shows locations and there is a New button also. I want to restrict that New button to only 2 users. When i go and check in the UI actions, the...
Resolved! Function nowDateTime is not allowed in scope x_xxxxx_customer. Use GlideDateTime instead: new GlideDateTime().getDisplayValue()
Hi there this only happens on one particular catalog item, i do no thave any script running for that particular catalogi item. all my catalog item use the same workflow but only on this one i keep getting the message below Function nowDateTime is n...
How to create a simple HTML Widget like this
Hello Team, How to create the simple widget like below, The HTML Code is as below, <div class ="c_full-d widget headlind_news"> <div class ="headlind_news--wrapper"> <header class = "headlind_news--titlex"> <a style="padding-top:5px" href="?"> <img s...
Resolved! How do i send an Incident details across one instance to another instance using REST message?
I have an instance A and Instance B. My requirement is to send a incident data(Incident number, Caller, State, Priority, Urgency etc) from instance A to instance B with the help of REST message. I have created a REST message as below but not sure how...
Resolved! service portal
Hi how can we communicate between two widgets in servicenow portal , I need it for my portal task .
