set variable outside MRVS mandatory based n MRVS value.

Bijender
Tera Guru

Hi ,

Need help. We have a MRVS variable set ( software lists ) which contains a variable field (software).

We want to set "additional comments" field mandatory which is outside MRVS if software is other.

Tried creating an on-change client script as below but not working.

 

Bijender_0-1693905332176.png

Script:

function onChange(control, oldValue, newValue, isLoading) {
   if (isLoading || newValue == '') {
      return;
   }
   var swArr = [];
 var arr = JSON.parse(g_form.getValue('software_lists'));
   for (var i = 0; i < arr.length; i++){
    swArr.push(arr[i].software);
    }
   if(swArr == 'Other')
   {
      g_form.setMandatory('additional_comments', true);
   }
}
 

Service Portal screenshot:

Bijender_1-1693905437333.png

 

Regards,
B

2 REPLIES 2

Naga Ravindra R
Kilo Sage

Siva Jyothi M
Mega Sage