setting a default view on a change request record - ServiceNow Community

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Hello All
How can I make the view highlighted in the picture, the default view for all users

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2 REPLIES 2

Hi Edward,

You can either create a View Rule

https://docs.servicenow.com/bundle/vancouver-platform-user-interface/page/administer/navigation-and-...

or modify the Application Menu / Module - which only works if users always access change records from a left nav menu.

create a view rule for

https://youtu.be/JN3AxG9YaM8?si=jyGOuRnX3f2U8PJa