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setting a default view on a change request record

Edward Rosario
Mega Sage
Mega Sage

‎11-01-2023 04:31 PM - edited ‎11-01-2023 04:32 PM

Hello All
How can I make the view highlighted in the picture, the default view for all users

requester.PNG

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2 REPLIES 2

Brad Bowman
Kilo Patron
Kilo Patron

‎11-01-2023 04:48 PM

Hi Edward,

You can either create a View Rule

https://docs.servicenow.com/bundle/vancouver-platform-user-interface/page/administer/navigation-and-...

or modify the Application Menu / Module - which only works if users always access change records from a left nav menu.

 

Harish Bainsla
Kilo Patron
Kilo Patron

‎11-01-2023 04:52 PM

create a view rule for 

https://youtu.be/JN3AxG9YaM8?si=jyGOuRnX3f2U8PJa

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