Setting filter for change cab

ann_1
Kilo Contributor

Hi All ,

Our cab is scheduled to happen on every Wednesday of the week.We have a requirement to add all change requests moved to Assess state before Close of business (18:00 GMT) or end of day the Wednesday BEFORE the CAB to the cab agenda. We are capturing date/time moved to Assess state,   to a date field.

Is it possible to put filter condition in cab agenda management using the moved to Assess 'date' field to fulfill this requirement. If yes how should i put this filter?

Any help would be much helpful.

Thanks

Ann.

1 ACCEPTED SOLUTION

Aditya Mallik
ServiceNow Employee
ServiceNow Employee

Yes it is an OOB field. But is available only from Kingston onwards.


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3 REPLIES 3

Aditya Mallik
ServiceNow Employee
ServiceNow Employee

In Kingston and above releases, we have added a field called "Use filter criteria to drive Change Request date range" in CAB Definition and CAB Meeting tables. That would allow you to to override the default date condition that gets built based on planned start and end dates, and allows you to provide your own date conditions.



Prior to Kingston this would not be possible.


Hi Aditya,



Thanks a lot for your reply. Could you please confirm if "Use filter criteria to drive Change Request date range" is an OOB field? I am not finding this in either cab workbench/ global domains for cab definition/ Cab workbench tables.




Thanks


Ann


Aditya Mallik
ServiceNow Employee
ServiceNow Employee

Yes it is an OOB field. But is available only from Kingston onwards.