Hi Community, My PA reports were showing perfect data on the dashboard. But suddenly out of those 36 widgets. On 1 widget i am getting this error. java.lang.StringIndexOutOfBoundsException: String index out of range: -1. Does anyone has any idea why ...
Hi, When i try to order a catalog item using "Order a catalog item(sp)" it is failing with the summary as "FAILURE: Validations failed. Failed to Order Item." These are the steps that i followed, and also once I open the catalog item in the portal pa...
Hi I need to update the worknotes like (No Approvals for this request) on RITM if there are no approval flow for that request How can I achieve this from Busines Rule? Thanks.
Hi , Anyone can help with the bar chart I have created?I am not sure why there are empty spaces in between the charts and I couldnt find any settings to remove them. Thanks in advance
Hi! I'm working on Lab 2.2 within the ITSM Implementation Participation Guide and cannot seem to populate the CD Billing Dependency views after transforming the import set data. I have completed this lab 3 times to no avail.Does anyone have any sugge...
When logging in to the servicenow environment,the default environment will jump to the login Form,but I want the environment to jump to another Form.How should I operate it? Can the system set it?
When user is trying to attaching a file for Catalog Items. AT that time user getting error like.An error occurred when trying to upload your file. Please try again. I am not sure why this happing, I have checked attachment size and prefix all are fin...
Hi Team, I have requirement that when selected a record in SOW to update a record from the list view and clicked the EDIT button a side window with all the incident fields appear, but I want to remove unwanted fields and keep a selected field. Attac...
How to display specific field values on the lookup search list when the Catalog variable is selected through sc_task. I have a catalog variable called redeploy_device that refers the alm_hardware table.This is the the varaiabe attribute set "ref_auto...
Hello All, We are trying to toggle containers/variable sets using OnLoad client script on order guide.Based on the community posts we have already used the below scripts and didn't work. function onLoad() { //Type appropriate comment here, and b...
On client instance i have this "Find Agents" icon near to "Assigned to" field: Is there a way to remove this icon? This is not a functionality that will be used and needs to be removed. Thanks, Daniele
Hello all,I needed help in a requirement which involves showing an error message on INC table record when someone tries to remove an attachment on it and is not allowed to do so.I tried a "Delete" BR on the "sys_attachment" table, but the error messa...
Hi Team, I have implemented functionality to create requests and incidents through data source and transform map triggering an event queue schedule in workflow . This process is initiated as part of bulk creation workflow based on data source(csv f...
Hi Everyone,I am facing an issue with biometric verification on Webassessor. When I try to complete the biometric process, it shows "Waiting for permission." I have already clicked Allow when prompted, but the window keeps loading without progressing...
In Agent Workspace, We have a requirement to add a documentation link in List category/filter lists (module) so when that is clicked, it will open that link in next page. But when creating filter list, it was asking for table name , conditions etc bu...
