Sharepoint integration with ServiceNow Knowledge

Edward Rosario
Mega Sage
Mega Sage

‎06-01-2020 07:46 AM

Hello all,
 
I was wondering if anyone has experience or feedback on integrating sharepoint with servicenow, I'm not looking for 3rd party apps.
 
What I want to be able to do is have virtual agent pick up data from either an internal sharepoint KB or an imported kb from sharepoint. I was watching @Göran Lundqvist's video on "How to use External Search sources in Service Portal in ServiceNow" which provided go info but i'm not trying to go through service portal
 
 
 
 
 
 
 
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sachin_namjoshi
Kilo Patron
Kilo Patron

‎06-01-2020 08:24 AM

This is available with external content integration plugin where you can import data from external knowledge sources.

 

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/knowledge-management/con...

 

Regards,

Sachin