Need to pause business rule execution for sometime in particular condition
How can i pause the business rule execution in particular condition for the sometime
Forum Posts
Get attachments through rest message
Hi Team, I want to get attachments from one instance to another instance through rest message. For example: Incidents created on this week and if all tickets having an attachment then all attachments should be get in another instance through get ...
Resolved! How to populate the current logged in user to caller field if no value present.
How to populate the current logged in user to caller field if no value present.
Visual Task Board Card Updated Automatically when card moves to Approved stage
Hi All, Need help on below requirement. We have created VTB on custom table which is inherited from the task table. with status flow that is New ⇒In progress ⇒On hold ⇒Approved ⇒ Closed". Here our requirement is when logged in user is member of the ...
Adding Record producers in Order guides
Hello all – We are trying to add our Record Producers for our Facilities requests into an Order Guide. I've seen some old post about adding Record Producers to Order Guides but nothing solid or helpful. From this SN support KB: KB0759056 it mentions...
Importing CSV file in Record producer and then fetching the CSV file records in Business Rule
Hi All, I have a requirement where I need to import the CSV file in Record Producer. Once the record is submitted, it will redirect to a different table(u_abc). Now, I need to create a business rule on this table(u_abc) when the record is inserted in...
Flow Designer: Multiple Approvals at the Same Time
Hello! I am attempting to create a Request that a user can select multiple software from a list collector. If a user selects 3 different Software Models, I want it to send to all 3 of the Product Owners at the same time. As I currently have it, the a...
ReOpen Incident Option on Service portal for end users.
Hello Everyone, I have a requirement where I need to provide Reopen option for incidents to end users on portal. We have this "Incident Standard Ticket Actions" OOB widget which already has the option of Reopen but it is not available on portal, only...
More than 10mb base64encode is not working
Hi All,I want to send encoded data of attachment upto 5mb it is working fine , but i am sending client more than 10mb file it is not converting into base64encode as i am using dataAsString, please suggest me the internative of this my br is running o...
Resolved! Create a Notification for the Agile scrum task
Hello, Currently when I complete a story, I send an email to the BA that it is ready for testing I need to create an email notification that goes to our Business Analyst alerting her that there is a completed story that is ready to be tested (Testin...
Restrict groups to assign the ticket to a specific group
HI All, 1. I have a task where user would like all tickets that currently route from Group A to Group B, 2. And also no queue should be able to assign tickets to Group A except Group B, Group C and Group DAnd I tried looking the workflows to chang...
Resolved! Change time series on report
I'm looking to report on an SLA's 'Business Elapsed Time', but the default groupings are too large (see screenshot attached). I'd like to reduce the intervals to '<2 hours', '<5 hours', '<8 hours' etc... Can this be done?
My workspace is showing "You do not have permission to view this data. Contact your ServiceNow admin
When I open my workspace using this link https://dev129395.service-now.com/now/workspace/agent/homeMy workspace was showing like error "You do not have permission to view this data.Contact your ServiceNow administrator for more information."please re...
Resolved! How to Set the Incident Assignment Logic based on the CI field groups
Hi Team, Can anyone please help me on the below query how can we achieve this in ServiceNow. In Incident if i selected ci is related to Application server class in that i have 3 Custom fields and those are reference field to the group table. For exam...
Resolved! Same user cannot approve change request again in 2nd level approver
Hi, Customer requirement is that same user should not be able to approve change request again or I can say in 2nd level approval. I had gone through community and found out post https://servicenowguru.com/scripting/business-rules-scripting/prevent-re...
| User | Count |
|---|---|
| 32 | |
| 16 | |
| 12 | |
| 9 | |
| 9 |
