Show only some roles in "User Roles" field type

[Vishwa Pandya19]

Hello,

On the Knowledge Article form we have a field called "Roles".

The field type is "User Roles" and shows as below.

Instead of showing all the roles in the available list, I want to show only "itil", "itil_admin" and "admin".

I can't add ref qual to this and I don't want to give any default value as well.

How can i achieve this?

Thanks in Advance!

[Ankur Bawiskar]

@Vishwa Pandya19 

I think it comes from some UI macro

Did you check that?

[Vishwa Pandya19]

Hey Ankur,

I could not find any related UI Macro.
Would you assist me with the related record?

Thanks!

[Dr Atul G- LNG]

Hi @Vishwa Pandya19 

What is the use case to make changes? seems it is come from UI macro.

[Vishwa Pandya19]

Hey,

The use case is that the knowledge articles are sitting under a knowledge base that will only be visible to "itil", "itil_admin" and "admin".

Along with that some articles are related to only "admin" or only "itil" users.

So we are creating a custom field like "Roles", but we want only with these 3 roles in it.

And as mentioned above I can't find the related UI macro, so if you can assist me with the related record it would be great!

Thanks!