Show Teams status on incident/Ritm caller field
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26m ago
Based on user's status on Microsoft teams, We need to show a flag on incident caller field if user status is available/in a call/out of office etc.
is this possible ? if so, how ? and is it a recommended practise ?
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Incident Management
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25m ago
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24m ago
hi @glideFather can I please know how to check it in my instance