Show UI action button based on logged in users assignment group

Raghesh · ‎01-18-2022

Hi,

We have one Catalog request with three catalog tasks and UI action button "Close Task" on the catalog tasks.

Now the requirement is on the second catalog task, to show the "Close Task" UI action button only for some assignment group members and for the rest of the assignment group members this should not be visible.

Apart from this there is a STATE field in the catalog task, there also we need to hide "Close Complete" status as per the above condition.

Note: All the above should be applicable only to Catalog Task2.

Any ideas or suggestions highly appreciated.

regards,

Raghesh

Ankur Bawiskar · ‎01-19-2022

Hi,

use this

var ShowCloseTask = Class.create();
ShowCloseTask.prototype = Object.extendsObject(AbstractAjaxProcessor, {

	initialize: function(current){
	},

	checkCondition: function(current){

		if((gs.getUser().isMemberOf('Testing & Quality') || gs.getUser().isMemberOf('IT ServiceDesk & EUS') || gs.getUser().isMemberOf('Problem Manager')) && current.request_item.cat_item == '325ada7adbac8490d71941efaa9619bb' && current.short_description.indexOf('Task 2 : Test')){
			return true;
		}
		else {
			return false;
		}

	},

	type: 'ShowCloseTask'
});

UI Action condition:

new ShowCloseTask().checkCondition(current);

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Raghesh · ‎01-20-2022

Hi Ankur,

I tried the modified script by including "toString()" but still the result is same. It is working fine for the required Catalog however it affected all the other catalog tasks and what I noticed is for all the other Catalog tasks it removed the Close Task button for all the assignment groups.

My script include screen shot

My UI action condition

current.state.canWrite() && current.state != -5 && current.state < 3 && current.approval != 'requested'&& (current.variables.ready_for_deployment_task!='true' || current.variables.review_task=='true') && new ShowCloseTask().checkCondition(current);

regards,

Raghesh

Ankur Bawiskar · ‎01-20-2022

Hi,

script include looks fine to me

ensure you debug the other conditions one by one

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Raghesh · ‎01-20-2022

Hi Ankur,

Sure let me try. Really appreciate your support!!

regards,

Raghesh

Ankur Bawiskar · ‎01-20-2022

I believe I have answered your question.

If my response helped you please mark it correct to close the question so that it benefits future readers as well.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Raghesh · ‎01-20-2022

Hi Ankur,

Yes your answer helped and I will close this thread.

There was one more point which I mentioned in my first thread, but no issues I will open a separate thread for the same.

Point was

"Apart from this there is a STATE field in the catalog task, there also we need to hide "Close Complete" status as per the above condition."

regards,

Raghesh