Resolved! Mandatory related list
I would like to make mandatory
Forum Posts
Resolved! Implementing Asset Management after CMDB
Hello,We are in the process of implementing our CMDB. For the most part, we are populating our data from various sources using automation. Our scope just widened to include Assets, to track all Laptops , Projectors etc.One of the thought that is ...
import data into list field
Hi!i'm trying to import data via import set with an .xls file, into a list type field, but i can't see the way to make it.when i run the transform map, it completes successful with no skipped or errors, but when i check the table there's no data in...
how to send notification at a particular date and time in servicenow
we have one field next review date, my requirement is send a notification 1 day prior to that next review date.I wrote the following code to send notification but notification is triggering on current date and time onlyfunction onAfter(current, previ...
Resolved! Adding multi select field to a UI page
I need to add a multi select field(which lists values from a table) to a UI page and based on the values populate list of records. How can I add the multi select?
Question on Business Service name uniqueness
There is a business rule that prevents two business services from having the same name. However, since the same application service can exist in multiple environments (Dev, QA, Production, etc), this rule causes problems. I would prefer to call my ...
Help with header menu angular templates
Hi, Recently we've had to change a header menu for some rules on when dropdown items display. Instead of modifying the original I have copied the original and made copies of the anguler templates, associating them with the new header. In the menuTemp...
Resolved! No. of Incidents opened and resolved per month
I am new to servicenow. how I can create report on Incidents opened and resolved per month?? can anyone provide me the solution.??
Attributes used for List type
I have a 'list' type field on the incident table that refers to 'Group' table. I can use this field to add multiple groups at a single time. Now when I trigger an assessment for this, i want that the assessment should be auto received by these groups...
Risk Assessment not Authorized
Getting an unusual error. I have several Risk Assessments that are defined and I know work another instance. However in this particular instance when I click on Fill out Risk Assessment in the Change, it gives me an error saying "You are not authoriz...
How to Restrict Approvers not to approve the RITM until approver fills mandatory variables in RITM level in service catalog?
Hi community, I have one catalog item, made some variables not visible to the end user but the same variables enabled mandatory in RITM level using catalog UI policy (make "Applies only on Requested items" check box to true). I have two Groups of App...
Tables not available from reference field in record producer variable
Good morning Community, I have created a record producer in the request table, and I am trying to add a reference field to the sys_user table. When I select "reference" as the type, and go to "type specifications", I am not able to select a t...
Resolved! Changing the current Role name affects anywhere
Hi, I have a role created years back and it's being used in many places, now I would like to change the role name, will it affect anywhere? Thanks.
What does your organization put in Test Plan field (Planning tab) within the Change Request record?
This seems like a simple question but I'd like your input. Historically we have used change requests to initiate development work. In that case, the Test Plan field on the Planning tab would direct the change manager to an attachment with the comp...
Adding Submit button to the right side bottom of the Catalog item ?
Hello All, I am trying to add a Submit button in the catalog item. I have added a UI Macro and the button appears to the left top corner. below snapshot for reference: This should appear at the bottom of the request: Below is UI Macro code written:...
