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Resolved! Hide Label Name for check box variables

Hi All, As shown in screenshot, how can hide the options label on platform and in portal. I can create a custom label to replace the options, but if I hide the custom label all check boxes will be hidden. Thanks!

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Resolved! RITM is in Closed Complete state but Active is still True

We have a peculiar issue of some RITMS's are in closed complete state  but Active is still true. When the associated SCTAsk is closed using UI action Close Task and comment is added at the same time Requested Item is getting closed but Active is stil...

anupamg by Tera Guru
  • 2415 Views
  • 4 replies
  • 2 helpfuls

Resolved! How to call System property in UI Action?

Hi, Below is a Ui action where INC when promoted to Major Inc, vendor filed should auto-populate. it is working fine except the else part has some issue when Manulife Internal is already present in the vendor filed it should not add it twice.  Can so...

Ankita9 by Tera Contributor
  • 3400 Views
  • 9 replies
  • 2 helpfuls

Resolved! ACL help for current logged in User

I am having issue in ACL.I want a checkbox field in user table to be edited only by the user who's profile it is. Nobody else has the right to edit that field. For eg. I can make check/uncheck that field in my user profile. Nobody else can do.I have ...

Transform map script check if contains string

Hi,   I need my transform map to check if a column contains the string 'First Name' and if It is a yes, change first_name field to true. My script is not working.  (function runTransformScript(source, map, log, target /*undefined onStart*/ ) { if (s...

Resolved! gs.getUser().getCompanyID

I used gs.getUser.getCompanyID() to get the sys_id of a company. For some reason, the same value is output even if I change the Company field in the user record. Why is this? Please help.

aikotoba by Tera Guru
  • 8186 Views
  • 3 replies
  • 0 helpfuls

VIP Flag Visibility

Hi All,   Currently the VIP flag only shows when the VIP is in the “Caller” field, but often raised on behalf of a VIP, so needs to show as a flag on both “Caller” and “On Behalf Of”. I have checked client script Highlight VIP caller and created simi...

madhuri229 by Tera Contributor
  • 1816 Views
  • 7 replies
  • 0 helpfuls

Resolved! Workflow group approval activity getting skipped without approving.

Hi All, After the manager approval bypassed in the same way group approval activity also getting by passed. It should wait for the group approval. but it is getting bypassed without approving of group members. below is the screenshot. Thank you, sa...

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Sai25 by Giga Guru
  • 2163 Views
  • 11 replies
  • 1 helpfuls

validate if a value for a variable in the form exist in a table field

Hi,  i am trying to build a change client script in a requested item to validate if the data in a specific field exist in field table. in another word if the field A in the table = field B in the form.  check if field C in the same table record conta...

Bch by Tera Contributor
  • 2664 Views
  • 2 replies
  • 1 helpfuls