Show Workflow link is missing for few RITM's
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‎02-07-2022 01:38 PM
Hi All,
RITM is still in waiting for approval stage and to check that show workflow link is missing. But it is occurring randomly for few RITM's it is working as expected. I have checked the condition in workflow properties too there is no condition and parent record REQ also has been approved
One thing I noticed is initially we are setting short description value as catalog item name + requested for name but for these few RITM's it took short description as catalog item short description
Anything I'm missing?
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‎02-08-2022 06:30 AM
if that's intermittent then you need to identify the pattern and accordingly debug
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader