Hello All,
I have installed the Predictive Intelligence for Knowledge Management plugin (com.snc.knowledge_ml). As a result, I can now see three out-of-the-box (OOTB) solution definitions.
I am seeking clarification on the steps required for the setup. I attempted to create a new knowledge article using the same short description as the existing KB one. However, in the knowledge results under "Similar Articles (ML)," no results are appearing.
I would appreciate any guidance on how to configure and test predictive intelligence for use in knowledge management.
Thank you !
Please refer this screenshot to create a similarity model to get the similar KB.
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