Skip level 1 approval for a user if similar members in both the levels of approval groups

Pooja Khatri
Tera Contributor

Hello All ,

 

I have a requirement where for a change requests there are 3 levels of approvals  first from the assignment group , second from the CI assignment group and third from the management group , if there are members who are same in assignment group and the CI assignment group both then for that members those members should not be allowed to approve the first level of approval (assignment group approval) it should show as the state of "Not required" for those members .

 

How can I implement this functionality ?

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Pooja Khatri 

 

I am not a coder but what i can think

 

You need to get the group by Look Up in Flow and then match for each group and member.

and set stage to Not required, 

 

Have a look , to get the logic.

 

https://www.servicenow.com/community/developer-forum/approval-using-for-each-in-flow-design/m-p/2727...

 

https://www.servicenow.com/community/hrsd-forum/how-to-use-flow-designer-to-skip-approval-when-the-a...

 

https://www.servicenow.com/community/itsm-forum/how-to-skip-ask-for-approval-action-based-on-conditi...

 

https://www.servicenow.com/community/now-platform-forum/flow-is-skipping-an-ask-for-approval-action/...

 

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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