When changing a field in Parent, same field in Child is not syncronized in the related list column

ronro2
Tera Contributor

Hello!

As the title says, when I update a field within a parent table, the same reference field gets updated the child table when I open up the child record. 

However, if I don't open the child record and only see it from the related list view with the same column/field visible, I can only see the information (in this case name) before the update. 

Why is that?

Parent, with name Birgitta: 

ronro2_0-1699437754041.png


Child with name Birgitta:

ronro2_1-1699437884511.png


But in the List view, the original name (before Birgitta) is still visible:

ronro2_2-1699438065776.png


Can you please help me fix this issue.

2 REPLIES 2

Gurpreet07
Mega Sage

There could be multiple reasons for this

1. You have a duplicate field on the table with same label

2. You are dot walking the parent field on the child form layout but in list layout its the other field that is on child table itself. Please configure list layout to check that

3. There could be an onLoad client script setting value into the field on child table that is executing only when you load the child record form but in the backend its still the old value stored so list layout displaying old value. 

I had to make a Business rule that connects the field in the Child to the Parent, and in that way the update in the Rel list was possible! 🙂 But thanks anyways.