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02-04-2021 05:29 AM
Hello
Im configuring a flow with some actions after appoval. I need to skip this approval if the requester is manger/ director etc. How can i add this on ask for approval action to skip and then perform action.
This can be done by an if condition, but it is duplicate work and needed a solution to fix this.
Thanks
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02-04-2021 06:37 AM
Ah okay.
Then why don't you create an after insert BR on sysapproval table and there you check
the requested for is manager/director, if yes change the state to no longer required.
This way the control moves further.
Mark the comment as a correct answer and helpful if this helps to solve the problem.
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02-04-2021 05:46 AM
Hi,
You need to first determine that using the if condition
Then use the Ask for Approval action
please share what steps you have added so far
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-04-2021 06:19 AM
Hi Ankur,
Yes i can use if condition and then with Ask for Approval. But doing so, i need to repeat the actions and flow logic again for both cases. I mean there are some 3 + actions and many flow logic conditions later. If i use this if condition, then i need to repeat everything again, as we dont have any way to connect to the already created actions & flow logic.
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02-04-2021 06:26 AM
That is how the design is.
Same goes when you use Workflow.
You usually use If Activity to determine if approval has to trigger or not.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-04-2021 06:32 AM
You can connect to further activities in workflow. I mean after if condition, both flow line with approval and skipping approval can be connected to single activity. Its not the case in flow & duplicate actions need to be created . I was thinking whether we can add scripting in ask for approval action to skip based on condition. If yes, what can i refer to as i'm new to flow designer scripting.