Remove duplicats
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11-09-2023 01:37 AM - edited 11-30-2023 01:05 AM
Hello Team,
The problem is when I download, it is downloaded with duplicate values.
Someone, please suggest if we have any settings or condition to avoid duplicates in downloaded data.
Your efforts will be appreciated.
Thank you for your time.
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11-09-2023 03:01 AM
Hi @Asmita7
It is system and what records come through query it will show. I am not sure but in this case you need to write code to avoid duplicate's
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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11-09-2023 03:08 AM
Hi Asmita7
It depends you can run a background script to remove the duplicates otherwise a less drastic approach would be if 'Duplicate' is mentioned in the closure codes just add a condition that says 'Close code (is not) Duplicate'.
https://www.youtube.com/watch?v=Y4m_yquAMhk