10-25-2022 08:47 AM
We have a need to create SLA definitions for Outages like what we have for Incidents.
10-25-2022 03:38 PM
I don't think you can. Outages are part of the CMDB and not extended from the task table. SLAs can only be put on records extended from the task table.
02-17-2023 10:34 AM
Outages is part of the CMDB and does not extend from task table. You cannot create SLAs on tables that do not extend from task.
