Software License Contract Created

Kishore Babu S
Tera Contributor
1. Implement a Notification based on the following requirements:

 Name: Software License Contract Created
 Table: Contract [ast_contract]
 Category: Contract Management
 Inserted: selected
 Send the Notification only if the Contract model is Software License
 Specify the Software group to receive the Notification
 Begin the Subject line with 'New Software License Contract: ' and include both the Number and Contract number in the subject
 Write your own Message HTML
2. Preview the Notification to see how it would appear to the user.

3. Create a new software license contract to test your Notification. You can verify your Notification was sent correctly using System Mailboxes > Outbound > Outbox. Fred Luddy is in the Software group.
1 ACCEPTED SOLUTION

3rd point is actually testing.

Go to your contract table and create a new record. Once the record is created, notification will be triggered out. To test if notification is sent or not, you have to go to Sent, which is visible in outbox in your left navigation.

Kindly mark the comment as a correct answer and helpful if it helps to solve your problem.

Regards,
Asif
2020 ServiceNow Community MVP

View solution in original post

25 REPLIES 25

asifnoor
Kilo Patron

Hello Kishore,

Could you let us know the issue that you are facing? Have you started developing this requirement and stuck anywhere? If yes, kindly share what you have done so far and we can check and assist you.

 

Hi Asifnoor,

 i had done upto priew notification 3 point i don't understand can please help on that

3rd point is actually testing.

Go to your contract table and create a new record. Once the record is created, notification will be triggered out. To test if notification is sent or not, you have to go to Sent, which is visible in outbox in your left navigation.

Kindly mark the comment as a correct answer and helpful if it helps to solve your problem.

Regards,
Asif
2020 ServiceNow Community MVP

Hi,
I can't complete the third point.
Could you help me?
Regards