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02-18-2020 02:14 AM
1. | Implement a Notification based on the following requirements:
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2. | Preview the Notification to see how it would appear to the user. | ||||||||||||||||
3. | Create a new software license contract to test your Notification. You can verify your Notification was sent correctly using System Mailboxes > Outbound > Outbox. Fred Luddy is in the Software group. |
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Cost Management (ITSM)

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02-18-2020 09:30 AM
3rd point is actually testing.
Go to your contract table and create a new record. Once the record is created, notification will be triggered out. To test if notification is sent or not, you have to go to Sent, which is visible in outbox in your left navigation.
Kindly mark the comment as a correct answer and helpful if it helps to solve your problem.
Regards,
Asif
2020 ServiceNow Community MVP
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06-19-2020 01:46 AM
Hi Asif,
This helped me and solved my problem.
Thank you so much fro giving me sequential steps.
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06-19-2020 01:54 AM
Hi Asif,
As i completed each and every activity in the simulator , and have completed the simulator score after completing the course 15 also, so when i will get badge.
Simulator result is passed , but unable to get the badge.
After recieving the badge only , we can apply for certification exam right/
Can you please help.
Your any help or support will be appreciated.
Thank You
Bhumika Ralhan

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06-19-2020 02:40 AM
Hi,
If you are planning for SN admin certification, then you need to get a voucher which you get once you complete the course.
Once the course is completed, go to https://nowlearning.service-now.com/ and under my courses, you see My Vouchers tab where you will get your voucher.
Mark the comment as helpful if it helps.
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06-23-2020 10:39 AM
Hi Asif,
After completed the training i got the voucher in my voucher tab, but when we are registering for CSA exam , will option for entering that voucher will come, as through this voucher we can give the certification exam without any charges.
Other question i am having if somebody is taking online proctored exam and they are not having external web cam..then how it is possible to give this exam..as offline centres are not located to my near by loaction.
Have you given the exam or we need to contact Kryterion support to allow the exam with the internal web cam of our system only.
Please help me , your help will really be appreciated.
Thanks in advance.
Bhumika Ralhan

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06-23-2020 11:34 AM
Hello Bhumika,
The voucher field will be available when you are registering for the exam in which you need to input your voucher only then you can apply for the exam. Once the voucher is applied, then your charges will become 0.
As far as i know external webcam is mandatory if you are giving exam from your home/office instead of test centers. However, you can contact the support and check with them.
Mark the comment as helpful if it helps.
Regards,
Asif
2020 ServiceNow Community MVP