Software License Contract Created

Kishore Babu S
Tera Contributor
1. Implement a Notification based on the following requirements:

 Name: Software License Contract Created
 Table: Contract [ast_contract]
 Category: Contract Management
 Inserted: selected
 Send the Notification only if the Contract model is Software License
 Specify the Software group to receive the Notification
 Begin the Subject line with 'New Software License Contract: ' and include both the Number and Contract number in the subject
 Write your own Message HTML
2. Preview the Notification to see how it would appear to the user.

3. Create a new software license contract to test your Notification. You can verify your Notification was sent correctly using System Mailboxes > Outbound > Outbox. Fred Luddy is in the Software group.
1 ACCEPTED SOLUTION

3rd point is actually testing.

Go to your contract table and create a new record. Once the record is created, notification will be triggered out. To test if notification is sent or not, you have to go to Sent, which is visible in outbox in your left navigation.

Kindly mark the comment as a correct answer and helpful if it helps to solve your problem.

Regards,
Asif
2020 ServiceNow Community MVP

View solution in original post

25 REPLIES 25

Hello, 

 

I am doing the same assesment, all steps are find and the notification is being genareted in the outbox and sent as well, but still while validating the task in simulator it is showing as wrong . kindly help me for this . I am stuck just becuase the validation is working.

Here are the steps I have performed and outbox messages as well.

 

1.

 

2.3.

4.notification system log 

still in simulator i can see the wrong message I don't know why kindly help me with this.

Excelent,

 

Regards..

Hi,

 

How Can I get to Step 5? 

from where the 5th step starts??

 

Hi asifnoor,after many tentativie I still get:"Please validate that you created a new software license contract matching the criteria and verify an email was sent to Fred Luddy by navigating to System Mailboxes > Outbound > Outbox".
i don't get it, the notification did indeed go to Fred Luddy!